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September 9, 2016 at 4:56 pm #14084
Keymaster
Hi Deborah,
Our plugin uses the default wordpress excerpt. So technically the excerpt we use uses the same functionality as wordpress. WordPress doesn’t allow shortcode in excerpt. You need to enable the shortcode. For that you need to place this code in your functions.php
add_filter('the_excerpt', 'do_shortcode');
Or you can hide the excerpt if you don’t want to show it.
Thanks