- This topic has 10 replies, 2 voices, and was last updated 3 years, 7 months ago by Anita.
June 3, 2016 at 4:58 pm #12272AnitaGuest
Gallery shows the loading sign and does not load in IE8-6. Any known issues or any suggestions on how to fix this? Thanks!June 6, 2016 at 2:48 am #12284
Actually we have already opted out from the support of IE 6 – 8. However, our plugin should work fine in those browser. Recently i tested with Ie 8 (https://www.masonrylayout.com/masonry-theme-demo/fishtail/) and it is working fine.
Any chance you can send me your site url as well ? We will check it from here. And try to find out the issue.
ThanksJune 7, 2016 at 8:11 am #12310AnitaGuest
Thanks for your reply. I am developing the site in localhost, so at the moment I cannot send over a link. This is the error message that I get, any ideas?
Webpage error details
Message: Object doesn’t support this property or method
Thanks again, I understand that troubleshooting for ie8 is a pain!June 8, 2016 at 12:59 pm #12329
I am so sorry here but it is really hard to check the issue when you are using it in localhost and the issue is only for IE.
May be you can avoid IE 8 (also, it is already out of the scene as a browser) for now and then send me the link later once it is uploaded to the online server. I can help better with online url.
ThanksJune 8, 2016 at 3:50 pm #12341AnitaGuest
I totally understand, thank for your reply. We are actually planning on moving to a staging site before going live. I will share the link once we do so. Thanks again for being so responsive.June 17, 2016 at 9:38 am #12470AnitaGuest
I got my site up on a staging area: http://18.104.22.168/~natelenergy/New_Wordpress/
Could you please take a look at it and let me know what is wrong?
Thanks for your help!
AnitaJune 17, 2016 at 5:00 pm #12472
Can you please send me the link where you have setup the masonry layout ? I checked the link posted above but couldn’t find it.
ThanksJune 21, 2016 at 3:41 pm #12530AnitaGuest
Hi! Sorry for the late reply, I have just seen your message.
I use the plugin on these two pages:
Thanks for your help!June 22, 2016 at 4:01 am #12537
I am getting Page Not found here. Please make sure it is publicly visible.
ThanksJune 22, 2016 at 4:21 am #12543
I believe those 2 are blocking our plugin to work. Any chance you can fix those 2 issue ?
ThanksJune 22, 2016 at 3:26 pm #12556AnitaGuest
Thanks for looking into that. I will try to fix those errors and see how it goes!