License key won't unlock plugin

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  • Author
    Posts
  • November 14, 2014 at 2:54 am #2681
    Shane
    Participant

    Hi,

    I uninstalled the lite version, uploaded the pro version and then entered my URL for activation. When I go to any part of the plugin to customize it, it won’t proceed past the license key prompt.

    I keep receiving the “You must activate the license key to proceed.” message.

    Anyone have this issue?

    Thanks.

    November 14, 2014 at 9:54 am #2687
    Masonry Guy
    Keymaster

    Hi Shane,

    Do you kept the license key there. You should get your license key with your purchase email. If you have missed that i have resent it few mins back.

    Can you please check ?

    Thanks

    November 14, 2014 at 5:52 pm #2694
    Shane
    Participant

    Yes, unfortunately, when I submit my license key in WordPress, I receive: “You must activate the license key to proceed.” over and over.

    November 16, 2014 at 3:16 pm #2708
    Masonry Guy
    Keymaster

    Hi Shane,

    Can you please kindly send me your wp-admin details at info (aaTT) masonrylayout (d00t) com ? I will check and try to fix it from here.

    PS : Please don’t post your details here. It is a public forum.

    Thanks

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