Pro version not loading (but Lite version works perfectly)

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 21, 2017 at 6:43 am #17222
    Benjamin
    Participant

    Hi Masonry Guy, we currently have a Lite version working well on our site but once we deactivate it and activate the Pro version, the posts go blank. Would really appreciate your help in diagnosing this. We have tried creating new shortcodes, clearing cache of site and browser each time we update, removed the Lite version completely… no luck so far. Thanks in advance!

    March 21, 2017 at 5:22 pm #17226
    Masonry Guy
    Keymaster

    Hi Benjamin,

    Can you please send me your page url where you have placed the shortcode. I will check and let you know.

    Thanks

    March 21, 2017 at 11:26 pm #17228
    Benjamin
    Participant

    Thanks Masonry Guy. I have responded with details via email. Thanks again in advance.

    April 10, 2017 at 7:55 pm #17449
    Benjamin
    Participant

    Hey Masonry Guy – found out what the issue was – some of the custom Javascript was conflicting and once that was fixed, we are now all good. Thx again for a great plugin.

    April 11, 2017 at 4:48 pm #17462
    Masonry Guy
    Keymaster

    Hi,

    Thank you so much for the update and glad it is working now.

    Thanks

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