- This topic has 4 replies, 2 voices, and was last updated 6 years, 2 months ago by
.
- Posts
Your pro version does not work. The zip file does not download and when I zip it myself it does not work. Please tell me how to fix this problem or I will require a refund for the purchase. Thank you!
Hi Gaone,
Sorry for the problem you are facing.
Please login to https://www.masonrylayout.com/your-account/ with your login details and please download the files from there. You don’t need to extract or zip. The download zip can be uploaded directly.
Please refer to this tutorial to upload the plugin http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/ . Please follow the instructions under Install a Plugin using Upload Method in WordPress Admin Panel
If you still have the issue, please do let us know. We can setup it.
Thanks
I followed the steps and there is no zip file to download. The only option is the lite version. Please fix this for me. Thank you!
Hi Gaone,
I think you are going in wrong place here. As our lite version is available from wordpress.org. And from here only pro version is available.
I suggest you here to send your wp-admin details at info (aaTT) masonrylayout (d00t) com . And we will setup this for you. Later you can change layout of post / categories as per your desire.
Thanks
