- January 3, 2016 at 7:55 pm #9596Floor EizemaParticipant
I just bought the Pro Version, but do not see it in my WP Plugin section. Will it appear automaticly or should I do something to activate it?
Best, FloorJanuary 4, 2016 at 11:32 am #9613Masonry GuyKeymaster
Have you downloaded the pro version files from purchase receipt email ? You need to download it and upload it from plugin upload section. Once it is activated you will have the same menu in wp-admin as lite version. Please make sure you remove the lite version before activating pro version.
ThanksJanuary 4, 2016 at 1:36 pm #9614Floor EizemaParticipant
Thank you for your quick reply at my personal e-mail. As I can not reply the Masonry e-mailadres, I’ll ask my question in this forum:
I did not receive a purchase receipt e-mail yet. Just one that states my username and password (that I entered at checkout). I payed with Paypal. Could that be part of the problem? How many days does it normally take to receive a receipt e-mail? I would like my website to go online this week.
Floor EizemaJanuary 4, 2016 at 3:44 pm #9620Masonry GuyKeymaster
It should be instant. Can you please send me your email address and other details and info (ATT) masonrylayout (Doot) com ?
I will check and send you the purchase receipt. May be there was some transaction error.